These Terms and Conditions govern your use of the 99av platform, including all casino games, sportsbook services, account features, bonuses, and payment functions. Please read them carefully before using any part of the 99av service.
By creating or using a 99av account you confirm that you have read, understood, and agreed to these Terms & Conditions in full.
You must be at least 21 years of age to register and use 99av. KYC verification is required to confirm identity, age, and payment ownership before withdrawals are processed.
All bonuses offered by 99av carry wagering requirements and time limits. Bonus terms are stated clearly at the point of offer. Abuse of promotional offers may result in account suspension.
All financial transactions on 99av are conducted in Pakistani Rupees (PKR). Withdrawal requests from verified accounts are processed as quickly as technically possible, subject to payment provider timelines.
Players are solely responsible for maintaining the security of their login credentials. 99av will never ask for your password via email or live chat. Suspected unauthorised access must be reported immediately.
99av provides deposit limits, session timers, loss limits, and self-exclusion tools within every account. Players under 21, or those self-excluded, are strictly prohibited from accessing the platform.
Fraudulent activity, bonus abuse, collusion, money laundering, and use of automated software are strictly prohibited. 99av reserves the right to void winnings and suspend accounts where such conduct is detected.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "You") and 99av ("the Platform", "We", "Us", "Our"). By accessing, registering on, or using any part of the 99av platform located at https://99av.pro, you confirm that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them.
If you do not agree with any part of these Terms, you must immediately cease use of the 99av platform and must not create or access an account. Continued use of the platform following any amendment to these Terms constitutes acceptance of the revised Terms.
You must be at least 21 years of age to register an account on 99av. This age restriction is strictly enforced. By registering, you warrant and represent that you are 21 years of age or older. 99av reserves the right to request documentary proof of age at any time. Any account found to belong to a person under the age of 21 will be immediately suspended, all pending withdrawals cancelled, and any funds held subject to investigation.
Each individual is permitted to hold one (1) registered account on 99av. Creating multiple accounts — whether under your own name, a different name, or through a third party — is strictly prohibited and constitutes a breach of these Terms. 99av uses technical and manual controls to detect duplicate accounts. Where duplicate accounts are identified, all accounts associated with the individual may be suspended and balances forfeited.
99av is operated for an international audience with particular focus on Pakistani players. It is your responsibility to determine whether accessing and using the platform is lawful in your jurisdiction. 99av makes no representation that its services are appropriate or available for use in all locations. Access from jurisdictions where online gaming is prohibited is done at the player's own risk and constitutes a breach of these Terms.
You agree to provide accurate, current, and complete information when registering your account, including your full legal name, date of birth, current residential address, and a valid Pakistani mobile number. You agree to update this information promptly if it changes. 99av reserves the right to request supporting documentation to verify registration information at any time.
You are solely responsible for maintaining the confidentiality of your 99av login credentials, including your mobile number, password, and any one-time passwords (OTPs) issued during login. You must not share your credentials with any third party under any circumstances. 99av will never ask for your password through any channel, including live chat, email, or telephone.
If you suspect that your account has been accessed without your authorisation, you must notify the 99av support team immediately via live chat. 99av accepts no liability for losses arising from unauthorised account access where you have failed to maintain adequate credential security.
Before processing any withdrawal, 99av requires successful completion of Know Your Customer (KYC) verification. This process requires you to submit valid proof of identity (such as a CNIC or passport), proof of address, and proof of ownership of the payment method used to deposit. KYC documentation must be submitted through the account verification section. Failure to complete KYC within a reasonable period following a withdrawal request may result in the request being held pending verification.
99av reserves the right to suspend or permanently close any account at its sole discretion, including where: (a) a breach of these Terms is detected or suspected; (b) fraudulent activity is identified; (c) required KYC documentation is not provided; (d) chargebacks or payment disputes are initiated by the player; or (e) regulatory or legal obligations require account restriction. Where an account is closed for reasons other than a breach of Terms, any verified balance will be returned to the player's registered payment method.
99av currently supports the following payment methods for both deposits and withdrawals: JazzCash, EasyPaisa, HBL (Habib Bank Limited), UBL (United Bank Limited), and Meezan Bank. All transactions are conducted in Pakistani Rupees (PKR). 99av does not charge deposit fees, though your payment provider may apply its own charges independently.
Minimum and maximum deposit and withdrawal limits apply to each payment method and are displayed at the point of transaction within your 99av account cashier. These limits may be adjusted from time to time at 99av's discretion. Higher limits may be available for verified accounts with established transaction history.
Withdrawals are processed to the same payment method used for the most recent qualifying deposit, subject to KYC completion. 99av aims to process withdrawal requests to JazzCash and EasyPaisa within minutes for fully verified accounts. Bank transfer withdrawals may take longer depending on interbank processing times. 99av is not responsible for delays caused by payment providers, banking networks, or circumstances outside its control.
A minimum of one qualifying deposit must have been made before a withdrawal can be processed. Withdrawals of bonus funds are subject to the applicable wagering requirements being met in full. 99av reserves the right to request additional verification documentation before processing any withdrawal, particularly for high-value transactions.
Bonuses and promotional offers made available by 99av are subject to individual terms stated at the point of offer, including but not limited to: minimum deposit requirements, eligible game types, wagering requirements, maximum bet restrictions while a bonus is active, time limits, and maximum withdrawal caps from bonus winnings. These specific terms take precedence over any general statements regarding bonuses.
Unless stated otherwise in the specific promotion terms, bonus funds must be wagered a minimum number of times before any associated winnings can be withdrawn. The applicable wagering multiplier is stated clearly in each promotion's specific terms. Contributions toward wagering requirements vary by game type — slots typically contribute 100%, while certain table games may contribute at a reduced rate or not at all.
99av actively monitors for patterns of bonus abuse, including but not limited to: creating multiple accounts to claim the same offer, using low-risk staking strategies to complete wagering requirements without genuine play, coordinated bonus exploitation across multiple players, and misrepresenting identity or location to access promotional offers. Where bonus abuse is detected, 99av reserves the right to void bonus funds and associated winnings, and to suspend the account concerned.
99av reserves the right to modify, suspend, or permanently withdraw any promotion at any time without prior notice. Ongoing promotional commitments to players who have already met qualifying conditions prior to a modification will be honoured at 99av's discretion on a case-by-case basis.
All casino games available on 99av use certified Random Number Generator (RNG) technology that has been independently tested to ensure fair and unpredictable outcomes. Live dealer games are operated in real time by human dealers and are subject to separate game-specific rules displayed at each table. The results of all games on 99av are final once the game round has completed.
In the event of a technical error, system failure, or network interruption during a game round, 99av reserves the right to void the affected game round and return the stake to the player's account balance. Where game records and server logs are incomplete or corrupted as a result of a technical failure, 99av's determination of the appropriate resolution shall be final.
All sports bets, including cricket, PSL, football, and UFC markets, are subject to 99av's general sportsbook rules and any sport-specific rules applicable to the market in question. Bets accepted in error — including at clearly erroneous odds — may be voided at 99av's discretion. In-play bets are accepted subject to market availability and network latency conditions beyond 99av's direct control.
The following activities are strictly prohibited on the 99av platform and will result in immediate account suspension, forfeiture of balances, and where appropriate, reporting to relevant authorities:
99av is committed to promoting responsible gaming. The platform provides a range of player-controlled tools accessible directly from account settings, including deposit limits, loss limits, session time limits, and self-exclusion. Players who wish to exclude themselves from the platform for a defined or indefinite period may do so by accessing the responsible gaming section of their account or by contacting the 99av support team via live chat.
Self-exclusion once activated cannot be reversed for the duration of the exclusion period selected. During an active self-exclusion period, 99av will make reasonable technical efforts to prevent access to the platform. Players who have self-excluded must not attempt to circumvent the exclusion by creating new accounts — doing so constitutes a breach of these Terms.
For comprehensive information on 99av's responsible gaming tools, commitments, and resources, please visit the Responsible Gaming page.
All content on the 99av platform — including but not limited to the 99av name, logo, visual design, game interfaces, software, written content, graphics, and promotional materials — is the exclusive intellectual property of 99av or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.
You must not copy, reproduce, distribute, publish, modify, create derivative works from, or commercially exploit any content or software from the 99av platform without explicit prior written consent from 99av. Any unauthorised use of 99av's intellectual property constitutes a material breach of these Terms and may give rise to legal action.
To the fullest extent permitted by applicable law, 99av, its officers, employees, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform. This includes but is not limited to: loss of winnings due to technical failures, losses arising from reliance on incorrect odds or game information, or loss of account access due to circumstances beyond 99av's reasonable control.
99av's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total net deposits made by you to your 99av account in the thirty (30) days immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude 99av's liability for death or personal injury caused by its gross negligence, or for fraud or fraudulent misrepresentation. These limitations apply to the maximum extent permitted by applicable law.
The collection, storage, and processing of personal data by 99av is governed by the 99av Privacy Policy, which is incorporated into these Terms by reference. By registering an account and using the platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
99av implements industry-standard technical and organisational measures to protect player data, including 256-bit SSL encryption on all data transmissions. Player financial data is never stored in plain text and is handled in accordance with applicable data protection standards.
99av reserves the right to amend, update, or replace these Terms at any time. Where material changes are made, 99av will make reasonable efforts to notify registered players via the contact information held on their account prior to the changes taking effect. The effective date displayed at the top of these Terms will be updated to reflect the date of the most recent revision.
Your continued use of the 99av platform following any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not accept a material amendment, you must stop using the platform and may request account closure by contacting the support team.
These Terms shall be governed by and construed in accordance with international gaming law standards applicable to the jurisdiction under which 99av holds its operating licence. In the event of a dispute arising from these Terms or your use of the platform, you agree to first attempt informal resolution by contacting the 99av support team.
If informal resolution is not achieved within thirty (30) days, disputes may be submitted to binding arbitration under the rules of a mutually agreed arbitration body. Nothing in this clause prevents either party from seeking urgent injunctive relief in a court of competent jurisdiction where necessary to protect its rights.
If you have any questions regarding these Terms and Conditions, wish to raise a dispute, or require assistance with your account, please contact the 99av support team through any of the following channels:
Our support team is available around the clock and is familiar with Pakistani banking conditions, local payment methods, and the full range of platform features. Response times via live chat are typically under two minutes.
You've read the Terms — now enjoy Pakistan's most trusted online gaming platform with cricket betting, live casino, and instant PKR payouts.
21+ Only — Please Play Responsibly. The 99av platform is strictly for users aged 21 and above. Gambling is for entertainment purposes only and should never be treated as a source of income. If you need support managing your gaming, visit our Responsible Gaming page for self-exclusion tools and resources.