Your privacy is not a box-ticking exercise at 99av — it is a genuine obligation we take seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a registered player on the 99av platform.
99av uses 256-bit SSL encryption and strict access controls to ensure your personal and financial information is handled with the highest level of security at all times.
Every data transmission between your device and 99av servers is protected by industry-standard 256-bit SSL encryption. Your login credentials, financial details, and personal records are never transmitted in plain text.
Access to player data within 99av is restricted to staff who require it to perform their job function. All access is logged and audited. No employee may access player data outside of their defined role scope.
99av does not sell, rent, or trade your personal data to third-party marketing companies under any circumstances. Your data is used solely to operate your account and improve the platform experience.
Financial transaction data — including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank details — is encrypted at rest and never stored in raw form. Payment verification follows PCI-DSS aligned practices.
99av retains your data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable legal and regulatory obligations. Data no longer required is securely deleted.
You have the right to access, correct, and request deletion of your personal data held by 99av. Requests are handled by the support team within the timeframes specified in this Policy, without charge.
This Privacy Policy is issued by 99av ("the Platform", "We", "Us", "Our"), the operator of the online gaming and sports betting platform accessible at https://99av.pro. 99av acts as the data controller in respect of personal data collected from registered players and visitors to the platform.
This Policy applies to all personal data collected through the 99av website, mobile experience, customer support channels, and any related services provided to players in Pakistan and internationally. By registering an account or continuing to use the 99av platform, you acknowledge that you have read and understood this Privacy Policy.
99av collects the following categories of personal data in the course of providing its services:
| Category | Data Types | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, gender | Registration & KYC verification |
| Contact Data | Mobile number, email address, residential address (city, province, postal code) | Registration & account updates |
| Financial Data | JazzCash / EasyPaisa mobile wallet numbers, bank account references (HBL, UBL, Meezan Bank), transaction history, deposit and withdrawal records | Cashier transactions & KYC |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, unique device identifiers | Automatically on site access |
| Behavioural Data | Games played, bet amounts and types, win/loss records, bonus usage, session duration, pages visited | During platform use |
| Communications Data | Live chat transcripts, support ticket content, emails exchanged with the 99av team | Customer support interactions |
| KYC Documents | Scanned or photographed copies of CNIC, passport, utility bills, payment method screenshots | Identity verification process |
The majority of data 99av holds about you is provided directly by you during the registration process, when completing KYC verification, when making deposits or withdrawal requests, when contacting the support team, and when updating your account profile. You are not obliged to provide this information, but failure to do so may prevent us from opening or maintaining your account or processing financial transactions.
When you access the 99av platform, certain technical data is collected automatically by our servers and analytics infrastructure. This includes your IP address, the type of device and browser you are using, timestamps of your sessions, and pages or sections of the platform you interact with. This data is collected regardless of whether you are logged into an account.
99av uses cookies and similar tracking technologies on its platform. Full details of the types of cookies used and how to manage your preferences are set out in Section 7 of this Policy. Cookies allow us to maintain your session state, remember your preferences, and analyse overall platform performance.
During the KYC process, 99av may use the services of third-party identity verification providers to cross-check the documentation you submit. These providers may return verification status results and risk scores that supplement the data you have provided directly. 99av selects KYC partners who operate under appropriate data protection standards.
99av uses your personal data for the following purposes:
99av processes your personal data on the following legal grounds, depending on the nature of the processing activity:
99av does not sell, rent, or trade your personal data. We may share your data with the following categories of third parties only where necessary and on a strictly limited basis:
All third parties with whom 99av shares personal data are required to handle that data in accordance with applicable data protection standards and under the terms of a data processing agreement. 99av does not permit third-party processors to use your data for their own independent purposes.
99av uses the following categories of cookies on its platform:
You can manage non-essential cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling essential cookies may prevent you from accessing your account or using core platform features. Continued use of the 99av platform following acknowledgement of this Policy constitutes acceptance of our use of essential and security cookies.
99av implements a layered security framework to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include, but are not limited to:
While 99av takes all reasonable precautions to protect your data, no internet-based system can be guaranteed to be completely secure. You also have a responsibility to maintain the security of your own account by using a strong, unique password and not sharing your login credentials with any other person.
99av retains your personal data for as long as your account remains active and for a defined period following account closure, in order to meet our legal, regulatory, and legitimate business obligations. The general retention framework applied by 99av is as follows:
Upon expiry of the applicable retention period, personal data is securely and permanently deleted or anonymised in a manner that ensures it cannot be re-linked to your identity.
As a player on the 99av platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact the support team via live chat or at the email address listed in Section 14.
You have the right to request a copy of the personal data 99av holds about you. We will provide this within 30 days of receiving your verified request, free of charge for the first request in any 12-month period.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Account details can be updated directly through your account settings, or by contacting support.
You may request that 99av delete your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent. This right is subject to overriding legal retention obligations.
In certain circumstances — such as where you contest the accuracy of data we hold, or have objected to processing — you may request that we restrict the processing of your data while the matter is resolved.
Where processing is based on your consent or a contract, you have the right to receive a copy of your data in a structured, commonly used, machine-readable format suitable for transfer to another service provider.
You have the right to object to the processing of your data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to 99av demonstrating compelling grounds to continue.
The 99av platform is strictly intended for users aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. If you are under 21, you must not register an account, access the platform, or provide any personal data to 99av under any circumstances.
If 99av becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account suspended. Parents and guardians are responsible for monitoring the online activities of minors in their household and for implementing appropriate parental controls to prevent underage access to online gaming platforms.
In the course of operating the 99av platform, your personal data may be transferred to and processed in countries outside of Pakistan. This may occur where 99av's hosting infrastructure, KYC partners, or game content providers are based in other jurisdictions.
Where such transfers take place, 99av ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection principles. This includes the use of contractual data transfer agreements with third-party processors located outside Pakistan. By using the 99av platform, you acknowledge and consent to such international transfers where necessary for the operation of your account and delivery of platform services.
99av reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, platform operations, or data processing practices. The effective date displayed at the top of this document will be updated whenever a material revision is made.
Where changes are material, 99av will make reasonable efforts to notify registered players through the contact details held on their account prior to the changes taking effect. Continued use of the 99av platform following notification of a Policy update constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed about how we protect your data.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 99av handles your personal data, please contact us through the following channels:
We aim to acknowledge all data rights requests within 5 business days and to resolve them fully within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it.
If you are not satisfied with how 99av has handled your personal data or responded to a rights request, you have the right to raise a complaint with the relevant data protection supervisory authority in your jurisdiction.
Now that you know how we protect your privacy, enjoy cricket betting, live casino, and instant PKR payouts on Pakistan's most trusted gaming platform.
21+ Only — Please Play Responsibly. The 99av platform is strictly for users aged 21 and above. Gambling is for entertainment purposes only and should never be treated as a source of income. If you need support managing your gaming habits, visit our Responsible Gaming page for self-exclusion tools and further resources.